Customer Service

DesignerOutletBoutique.com based in Los Angeles may be only 3 years old but it has already become the favorite stop for many people to purchase their online favorite designer labels for a huge saving of the retail cost.

View the F.A.Q below & if you have any further questions do not hesitate to chat to us online or email us at info@designeroutletboutique.com

F.A.Q.

1. Are your items definitely authentic & brand new ?
Yes, all of our merchandise is 100% authentic and brand new. We deal with reputable resellers to bring you top quality merchandise at best possible prices

2. Do you accept returns or exchanges?
Yes, simply file for RMA (Return Merchandise Authorization) or EMA (Exchange Merchandise Authorization) form within 7 days from you receiving the product.

3. Are there any fees if I return or exchange?
Restocking fee is 10% of the value of the item Exchange fee is a set price of $15

4. Do you charge tax?
Yes we charge tax if the order is purchased within the state of California as we are based in Los Angeles

5. Do you ship to any other countries?
Yes we ship worldwide via USPS

6. Is it safe to shop on designeroutletboutique.com ?
Yes we have been in business for over 3 years and we use the highest possible technology in internet protection for our customers

7. How long will it take me to receive my order and who is it shipped with?
Most orders are shipped the same day as long as they have been placed before 4pm (Monday-Friday). We ship Next day air, 2 day air, 3 day air & ground. All our items are sent via UPS within the USA & Canada, anything outside USA is done via USPS

8. Where are your items sent from?
All our items are sent from Los Angeles, California

9. How can I pay you?
We accept all major credit cards: Visa, Master Card, Discover, America Express & paypal